Saturday, October 18, 2008
(*67 = Verizon's way to block your cell phone number) It is another week on call and I can not help venting on the crazy calls that come in. When you call the office it immediately states that if there is an emergency to call 911 and then goes on to state that prescriptions will not be refilled after hours and only after prompting that there is a problem with surgery or an urgent medical condition will the call be passed on to us. The answering service sends the message to us to call via a text message. The patients usually tell the service something other than why they are really calling. It doesn't matter though, the service does not want any liability so they patch everything through. We call them back *67 which lets us call the patient without the patient having our home number or when we can we connect through the service who can record the call. Again for legal reasons. So, here are some of the urgent medical conditions that have resulted in calls this week between midnight and 6 am. "I have a MRI next tuesday and wanted to see if it could be rescheduled?., "I can't sleep.", 19 calls from people who all claim to have just had surgery and run out of their pain medications. (I have copies of the last month's surgery lists), "My breath is really bad and I was hoping that you could call in some antibiotics.", "I need some Viagra". "What time is my appointment next week?" Oh, wait here come another one.